12 tasks your business can automate this week
An actionable checklist to find, in your own operation, what to delegate first to an AI agent —ranked by ease and by impact.
What's inside
- The 12 tasks grouped by area: customer service, sales, operations and content.
- Which ones are low-risk so you can start without fear.
- A simple rule for deciding what NOT to automate yet.
- A 3-week mini-plan to get going without feeling overwhelmed.
The fastest way to get value from AI isn’t automating “everything,” it’s starting with the right tasks: the repetitive ones, the ones you hate doing and the ones that don’t depend on your judgment. Here are 12, organized by area.
Customer service
- Answering frequently asked questions (hours, shipping, sizes, prices).
- Greeting customers first and collecting their details 24/7, even while you sleep.
- Sending reminders and confirmations (appointments, orders, pending payments).
Sales
- Getting back to people who reached out but didn’t buy (lead follow-up).
- Recovering abandoned carts with a well-timed message.
- Answering price and availability questions instantly.
Operations
- Putting together the daily sales report and sending it to you every morning.
- Alerting you when a product is about to run out.
- Sorting and organizing incoming messages or orders.
Content and marketing
- Writing drafts of social media posts.
- Writing clear, SEO-friendly product descriptions.
- Preparing replies to reviews and comments.
The rule for deciding what NOT to automate (yet)
If a task changes the direction of your business, is irreversible (a payment, a sensitive post) or requires a sensitive human conversation, don’t let it run on its own. Automate the doing, but let the final decision go through you with one click of approval.
Your 3-week plan
- Week 1: pick ONE “customer service” task and get it running. Watch it.
- Week 2: add one from “sales” (follow-up or carts). Measure the result.
- Week 3: automate your daily report so you never build it by hand again.
By the end of three weeks you’ll have three things working on their own and a much clearer idea of what to delegate next.