The four WhatsApp messages that sell the most are: the first greeting (reply in seconds and ask what they're looking for), the price reply (give price, shipping, and offer to hold the product), the message to win back someone who went quiet (remind them their size is running out), and the sale close (ask for the missing detail and the payment link). These are the moments where most sales are won or lost. Copy them, change what's in brackets, and adjust them to your tone.
1. First greeting (reply in seconds)
Hi! Thanks for reaching out to [BRAND]. I'm [NAME] and I'm happy to help. Are you looking for something specific, or would you like me to show you our most popular items? 😊
2. When they ask the price
The price of [PRODUCT] is [PRICE], with shipping to [AREA] in [TIME]. If you'd like, I can hold it for you right now and send you the payment link. Shall I reserve it for you?
3. Win back someone who went quiet
Hi [NAME], I saw you were interested in [PRODUCT] 👀. I still have your size available, but it's running out. Want to lock it in today?
4. Close the sale
Perfect! To get it ready I just need [DETAIL: address / size]. As soon as you confirm payment here [LINK], I'll prepare your order and share the tracking number. 🙌
How not to sound like a robot
Use the customer's name, respond to what they actually said (don't drop the message in cold), and let an AI agent personalize them for you: you set the mold, the AI adapts it to each conversation, and you approve what matters.